1300 & 1800 Service Numbers
What is a 1300 number?
A 1300 number allows your customers to call you from any fixed line in Australia for a flat rate. 1300 numbers are 10 digits (e.g. 1300 305 000) and engin customers can have their own 1300 numbers for under $15 per month.
How does it work?
Businesses that have a 1300 number pay a monthly service fee and then pay a price per minute for calls they receive on this number. As 1300 Numbers are not tied to any exchange and can be answered at any phone a customer chooses, they are a great way for businesses to have a presence beyond their own suburb.
13 numbers are only 6 digits (including the 13) so there are less than 9,999 of them in Australia. They involve a higher rental as they include a significant government surcharge, usually $8,000+ per annum. Other than that, they are the same as 1300 numbers.
Benefits for your business
- Provides your business with a single National presence; you can nominate any location of where 1300 call is answered.
- Easily moved – if your business relocates your number can stay the same.
- Fixed flat rate cost for customer (1800 number is free).
- Easy to keep your existing number and bring it to engin.
1800 Numbers
1800 numbers again are similar to 1300 numbers, but can be called for free from any fixed line in Australia.Thus the charges to receive calls on 1800 numbers are a little higher. To customers these numbers are also known as 'Toll Free' or 'Free Call' numbers.